C11 - Manager - Campaign Monitoring

Job Description

• Job Description,Role Outline/Job Summary,The role of Officer for Campaign Tracking/Monitoring for Asia Pacific Bigdata Driven Campaign Eco System (Real Time Marketing Offe) & is based at AIM COE Bangalore/Chennai Center
• This role will be a hands-on techno functional architect role & reports to the AVP/VP
• Job Description,Position Title: Officer Campaign Transformation and Monitoring (Campaign Management),Grade/Level: C11,Business Group: CSIL-AIM,Function/Group: AIM,Department: AIM,Location: Chennai,Role and Responsibilities:,Business/Department/Objectives:,The role reports into APAC Campaigns Transformation Lead & will support our APAC business partne,Undetand Business, manage end-to-end project communication with business partne and display a proactive learning attitude,The candidate should be able to track/monitor and analyze business trends & data flow across multiple systems, flagging production failures & recommending preventive measures,Play Techno Functional role by coordinating across technical and business teams and support to ensure smooth offer journey (from inception to customer contact for real time offe),Working on Visualization tools like Tableau for monitoring offe data for cross product offe sent to custome,We are looking for self-motivated individuals who are looking for a challenging career in big data ecosystems. The individual should have exposure to governance & controls mechanisms
• Excellent technical and communication skills and excels in a high pressure, fast-paced environment
• Core Responsibilities:,Monitor/Track Big Data Marketing offer trends (real time marketing), detect outlie and support troubleshooting till closure,Day-to-Day Responsibilities:,Support Strategizing and implementing robust platform for campaign tracking/monitoring,Undetand Big Data Campaign functional and technical flow including model scoring, offe, custome feedback, real time decision making,Monitor marketing campaigns (real time offe) on big Data ecosystem and detect outlie using real time and batch reports,Liaise with Production support teams to troubleshoot production erro, identify root cause and follow-up until resolution,Leverage the Monitoring process learnings for proactive identification of erro across markets,Interacting with Business Partne and Technology Teams, acting as a techno-functional expert,Brainstorm ideas and initiate process Automation and Enhancements,Communication and Relationship: Independently manage end-to-end project updates and partner communication across the organization. It is extremely critical to develop and maintain smooth relationship with partne across business units,Team Management,NA,Financial/ Budgetary: No,Individual Contributor (IC)/Managerial No,Education:,Required,Bachelo/Maste with strong programming & stakeholder management skills to execute the plan,Should have experience leading Data analytics projects,Experience:,Required,Minimum 5 yea of relevant work experience in Data analysis within Banking / Financial Services / Consulting / Analytics Industry,Experience in leading teams delivering on key business initiatives,Effectively communicate strategic considerations with team, partne and senior management
• Expert in at least one of the programming languages Hive QL, Python/ Pyspark
• Working experience in Visualization tools like Tableau will be preferred
• Technical know-how preferred on SAS, VBA, CRM systems like Salesforce etc
• Skills:,Required,Highly motivated, able to work independently, self-starter; and enjoys problem solving,Strong process management skills. Organized and able to multi-task in a fast-paced environment,Strong communication skill (verbal & written) and able to articulate point of view and interact well with regional decision management/product team, technology and cross country teams

Job Summary